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ChatBot Project Check All Projects The First interactive ChatBot system for proof of address certificate Ministry of Works, Municipalities Affairs and Urban Planning announces launching of ChatBot Manama, Kingdom of Bahrain, 20th January: Normally, citizens, residents and organizations need to issue proof of address certificates by visiting the Municipality affairs and Urban Planning (MUN). Due to the outbreak of Covid-19, municipality service center was forced to stop providing some services, which surfaced an urgent need for an alternative automated solution and one that is highly available, secure and easy to use. In response, the Innovation Center at Bahrain Polytechnic that is powered by Amazon Web Services (AWS), and in partnership with the municipality has created an interactive Chabot that facilitates the issuance of proof of address certificates. The solution automates in real time the application, inquiry, payment and collection services that were handled manually in the past. The ChatBot uses Amazon Lex, a voice and text conversational interface that may…